Is a human-centred (AzuKo) approach necessary to make ‘big’ data useful?
Date: 2017 - 2019
Community: Barking, UK
Client: London Borough of Barking & Dagenham (LBBD)
In collaboration with the Community Solutions team at LBBD we asked, how might qualitative research enhance ‘big’ data to improve the resident journey through housing support? We conducted research within the borough to build a human-centred picture and better understand why people are ending up homeless.