A person, not a problem: why we tell stories the way we do

Every photograph a charity publishes makes an argument about the person in it. It says who they are, what they’re capable of, and what they need from you. For decades, the charity sector has made the same argument over and over: here is someone poor, waiting for your help.

We don't accept this. The women we work with design, finance and build their own homes. They run savings groups, train as builders and are improving their communities without fanfare. A camera that only looks for hardship misses all of that. A story that only describes desperation leaves the audience knowing less than when they started.

What is ethical storytelling?

It’s the sharing of real life experiences with care, respect and consent. We must consider what we say, how we share a story, and what it means for the people in it once it’s out in the world.

At AzuKo, we hold ourselves to six things:

  1. Every story starts with why. Who is this story for, what do we want it to change, and are we the right people to tell it?

  2. Consent is a conversation, not a signature. People hear, in their own language, where their story will go, who might see it and what the risks are. They decide whether and how they're named, and they can change their mind.

  3. People are the experts on their own lives. They know their story better than we ever will. Our job is to listen closely and get the details right. They have the final word.

  4. The whole story. Not pity, and not a hero's tale either. As Chimamanda Ngozi Adichie said, the problem with stereotypes is “not that they are untrue, but that they are incomplete”.

  5. Do no harm, even if it means saying nothing. If a story can't be told safely and honestly, we don't tell it.

  6. Stories return home. Where possible, photographs and stories are given back to the people in them.

Underneath all six sits one question: how would I feel if this story were told about me?

We set an ethical storytelling challenge within Designing with dignity, our humanitarian architecture course. Each participant tells the story of someone they meet who inspires them, asking for their consent and focusing on what they’re achieving. One of our favourite moments is seeing those stories handed back to the people in them.

Behind the lens: Ananna and Arif

Photographers Ananna and Arif

Who holds the camera matters. Someone who knows a place sees things a visitor might miss, and the people being photographed know the difference too.

Ananna and Arif are local photographers and architecture students. On the banks of the Teesta river in northwest Bangladesh, they spent time with our team and communities, learning what life beside such a volatile river is like, and what people hope for.

We asked them how they approach the responsibility of photographing people’s lives:

  • Ananna: a more complete and honest story

For Ananna, photography carries a responsibility that goes beyond recording what's in front of her. “The way we frame a person, choose a moment, and tell a story can influence how others perceive them”, she says.

She is clear that this doesn't mean making everything look rosy.

“Photographing with empowerment in mind does not mean ignoring difficulties or presenting an unrealistically positive picture. It means telling a more complete and honest story, one in which people are seen as active participants in their own lives rather than passive recipients of help.”
— Ananna
Woman sewing in front of her house

One of her photographs shows a woman working carefully on a bright piece of fabric outside her home. “What stays with me most is the woman herself and the dignity of her everyday labour”, Ananna says. “The image invites viewers to notice her skill, effort, and individuality.”

Documenting this story with AzuKo and Nirapod Bangladesh Songstha has changed how she sees her own country, and her role in it. “It has made me deeply accountable for the position I hold behind the lens... Every photograph is a choice.”

  • Arif: see a person, not a problem

Arif's method starts with patience. “I usually watch first, staying a little to the side and letting a scene settle”, he says. “I wait for a moment when light, expression and movement meet, instead of asking someone to pose as a symbol of hardship.”

What he finds when he waits is the stuff a quick glance misses.

“A woman might stitch while keeping an eye on several children. Women pool small savings or share tools so no one is left without. Someone adapts her home or stall for flooding, heat or limited space... These things are not done for an audience. They are part of how people keep life going for one another.”
— Arif
Life along the river Teesta

He titled one of his Teesta photographs ‘Still Here’. Two children ride off, a young man walks his own path, and an older man sits by the river. “Three ages and three different journeys share the same landscape”, he says. “Generations change, but the stories of life and nature continue.”

His hope for anyone who sees his work is simple: “I want people to look at my photographs and see a person, not a problem.”

Beyond the photograph

Ananna and Arif noticed what we see every day. Women are already adapting their homes, pooling their money and looking out for their neighbours. AzuKo’s work starts from that strength. We can't build with women as equals and then describe them as helpless. Our co-design approach and storytelling must match.

Ethical storytelling doesn’t stop at the image. It shapes how we write, report and share what we learn:

  • We name the causes. Housing poverty isn't a natural state or a personal failing. It comes from who owns land, who can borrow money and who bears the brunt of a changing climate. A story that shows a damaged home without saying why leaves readers thinking that's simply how things are.

  • We're not the hero. We don't design for communities. We design with them, and the same goes for telling their stories. That's why we call the women we work with Homemakers: people who design, finance and build, not people who wait to be housed. We ask supporters to stand with them.

  • We credit what we learn. Much of what we know about building decent homes comes from women, and their communities. When we share those insights with others, we credit them.

  • We report honestly. We understand donors want numbers. But a figure next to a photo of someone looking desperate tells a story we don't believe. We show the work as it is: skilled, creative, collective, with the setbacks included.

This takes longer. Getting consent properly, understanding the context, and going back to communities with published stories all take time and money that our small team feels. We think it's worth it, because the alternative costs the people in the stories far more.

Learning to see

Ananna put it best: “Photography is as much about learning to see as it is about learning to take pictures.” That's true for anyone who tells stories about other people's lives, whether they're a charity, a journalist, or a volunteer. It is a responsibility.

Next time you see a photo or read an article from a charity, including ours, ask whose story it is and who chose how it was told. Ask whether the person in it would recognise themselves. Ask yourself, what have you learned about their humanity?

As Arif says, “If we keep looking only for problems, that may be all we ever see.”

 
 

A woman's place...

A woman’s place is in the home.

Over 2,500 years ago, a Greek playwright wrote much the same. For centuries, this idea has been used to keep women small, quiet, dependent, unseen.

“Let women stay at home and hold their peace”
— Aeschylus, Seven Against Thebes, 467 B.C.

We’re launching a campaign that says otherwise.

Meet Amena. In 2017, floods destroyed her home in rural Bangladesh. Four years later, her husband died. He was the sole income earner. To survive, she sold her belongings, her animals, her land.

You might say she lost everything. Amena didn’t see it that way. She joined our construction training course and learned to build. She joined a women’s savings group and, for the first time in her life, could borrow on fair terms.

Amena's journey

Today, she’s building her own home, with her own hands. Including a clean, healthy kitchen which no longer fills with thick black smoke. In Amena’s words…

“I learned if I have to do something, I can stand by myself. I just need the opportunity.”

That’s a Homemaker.

Not a woman confined to her home, but one who designs, finances and builds it. And Amena isn’t alone. Across Bangladesh, and the UK, women are doing exactly this.

We’re AzuKo, a housing charity. And we’re launching The Homemakers – a five-year campaign led by these women, across both countries. It funds construction training, housing advice, fair finance and the building of safer homes. And puts women in front of the camera, telling their own stories, on their own terms.

The Homemakers campaign

£87 supports one woman in Bangladesh to access construction training… the first step on a pathway out of poverty. We’re aiming to train 5,000 by 2030.

You can…

  • Build women’s knowledge, skills, and confidence in construction.

  • Build safe, decent homes.

  • Break down gendered stereotypes, and the barriers that deny women their housing, property and land rights.

For centuries, women have been told their place is in the home. We say…

A woman’s place is wherever she builds it
 

Before help arrives

When the Teesta rises, Jorifa checks on her own children. Then she wades out into the water to check on everyone else’s. Jorifa is 37. She lives in a village on the banks of the river Teesta in northwest Bangladesh, with her husband and three children. He earns a living from the river, catching and selling fish. She runs the household. Their house sits close to the water.

By the time it reaches her door, she’s already moving.

Submerged toilet, village under water

Jorifa walks waist deep through the village, working out who’s in trouble. Who has small children. Who has an elderly relative who can’t get themselves to higher ground. Whose house sits in the most exposed spot. This isn’t a role anyone gave her. It’s a role she took, because in the first hours of a flood, before any relief team can reach a village like hers, the only people who can help are those already there.

“… how can I sit quietly in my house when my neighbours are trapped in the water? Disaster does not come to only one house. The whole village has to face it together.”
— Jorifa

When relief teams do arrive, they’re often working with limited time and limited information. They can’t know, in a single visit, which household has run out of food, whose roof is about to collapse, who’s pregnant, who’s sick, who’s disabled. Jorifa knows. She’s the difference between aid that lands roughly in the right area and aid that reaches families that desperately need it.

It’s not the kind of leadership that gets a title. It’s knowing your neighbours well enough to spot who’s most at risk, and showing up for them before anyone else does.

“I know the situation of every family in the village. I try to make sure that help reaches the people who really need it.”

The Teesta isn’t a stable river to live beside. It’s shrinking for part of the year and flooding the rest of it – and increasingly that pattern is being decided far upstream. In 2023, a glacial lake in Sikkim, India burst its banks and destroyed the Teesta-III hydropower dam, sending a surge of water down the entire river system as far as Bangladesh. Char lands (the low sandbar settlements that form and disappear along the river, often home to the poorest families because the land is unstable and rarely comes with secure ownership) are hit hardest by surges like this. Homes and crops can be washed away within hours. India’s Gazoldoba Barrage (a dam which controls how much of the Teesta’s water reaches Bangladesh) adds another layer of unpredictability; it has drastically cut dry season flow since it came into operation, while its water releases in 2025 contributed to serious flooding across Nilphamari, Lalmonirhat and Rangpur in Bangladesh. A water sharing treaty between the two countries has been under discussion for decades, without resolution.

9.15 million people share the Teesta floodplain, on land that makes up 14% of Bangladesh’s total cultivated area. More and more people continue to settle here, despite the river becoming harder to predict.

Riverbank erosion along the Teesta

Across northwest Bangladesh, 35% of households say housing is at most risk from erosion – even more than drinking water (23%) or healthcare (17%). And land lost to the river pushes people out of farming and into day labour, trading a stable living for a far less secure one.

This is the backdrop Jorifa works against, every rainy season. Not one flood, but a river system under long-term pressure, and a village with no guarantee that outside help will arrive before the water does. A family can’t be climate resilient on its own in a place like this. Good housing matters – a raised plinth, a strong structure, a home built to withstand what the river will do to it. Housing sits within a community, and communities survive because people like Jorifa hold them together.

“We may be poor, but we are not helpless. When we stand together, we can help each other survive even when the river becomes dangerous.”

What Jorifa does isn’t a one-off act of courage. It’s a pattern. Women in Bangladesh have historically died in disasters at much higher rates than men because warnings didn’t reach them, and shelters didn’t account for their safety or needs. Where women have been involved in designing those systems and shelters, this has lowered the ratio of female to male deaths by almost two-thirds. Harnessing women’s knowledge of their homes and neighbourhoods saves lives.

Women doing this work – reading the risk in their own village, passing on warnings, standing between their neighbours and disasters – rarely get named for it. They don’t ask to be. But if we’re serious about building housing and communities that can withstand an ever changing and volatile climate, this is where resilience starts.

This is why AzuKo designs with women like Jorifa.

 

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